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Company: Clapham Park Project
Position: Interim Marketing & Communications Manager
Dates: Dec 2008 – present
Project: www.claphampark.org.uk
   
Background: Clapham Park Project is a government funded organisation and part of the Labour Government's New Deal for Communities (NDC) programme. It was established in 2001 to regenerate the Clapham Park area, in south London, and transform the lives and prospects of the local communities.



Responsibilities

People Management:

  • Member of the Senior Management Team responsible for six members of staff


Strategic Development:

  • Devising and implementing marketing and communications strategy
  • Managing development of organisation's business plan and succession strategy to enable transition from limited company to charity
  • Reporting in Board meetings and contributing to organisation's strategic development by participating in Board/SMT away days and workshops


Press and Publicity:

  • Writing press releases, promoting positive stories, dealing with press enquiries, arranging visits from councillors, academics and foreign delegations


Website Redevelopment:

  • Writing brief, managing tender process and selecting agency
  • Managing design and content development
  • Writing all site copy and providing audio visual content
  • Conducting interviews


Project Management:

  • Overseeing management of organisation's community engagement and community radio projects
  • Managing marketing and communications projects

 

Relationship Management:

  • Managing stakeholder relations
  • Building relationships with residents and community groups
  • Handling customer enquiries
  • Developing third sector partnerships
  • Managing relationships with local government, international agencies and academics



Events Management:

  • Designing and managing local events for the community
  • Arranging for CPP staff to speak at events and conferences to promote the organisation's work


Budget Management:

  • Rigorous budgeting and monitoring and evaluation to meet set targets/outputs
  • Identifying and following up fundraising opportunities



 

Contact

Mobile:
07930 400 720

Email:
heather.chappell@gmail.com

Location:
London, UK

 

 

 

 

 
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spacerSkills gained:

  • Developed skills in managing relationships with stakeholders,
    staff, partners and the community
  • Achieved right balance between strategic development, project implementation and people management
  • Developed understanding of local government policies and procedures
  • Increased knowledge of social regeneration and experience of
    working with the community

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